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FAQ

If you do not find the answers to your questions in our FAQ, give us a call at (201) 239-8001 and we will be happy to help.

What services does Direct Laundry provide?

We offer residential and commercial dry cleaning and laundry services to your home or business.

What are your hours of operation?

Our Hoboken location is open Monday through Friday from 7AM-8PM and Saturday from 9AM-5PM.

Deliveries and pick­ups are scheduled between Monday through Friday from 8AM-10PM and Saturday from 9AM-6PM.

Direct Laundry is closed on Sunday does not offer pick­up or deliveries Sundays.

Does someone need to be home for pick up and deliveries?

No, you do not have to be present for pick­up and deliveries. Direct Laundry can arrange for your garments to be left with the doorman of your building. Or at the front door if you prefer. You also have the option of dropping off and picking up at our Hoboken location.

Is there a charge for pickup/delivery?

Pick up / Delivery is FREE however, there is a $20.00 minimum charge for the pick up service.

Do you offer same day service?

YES, Direct Laundry offers same day service for both laundry & dry cleaning if pick up occurs before 9 am.

What are my payment options?

You can pay in store or online. We accept cash, as well as debit and credit cards.

Why should I create a user account?

Registering your account allows us to further customize your personal preferences. Direct Laundry can then professionally process your request with updated status. We also offer rewards and points program to registered Direct Laundry clients.

What are your service areas?

Our primary areas are Hoboken and Jersey City. We are able to extend our services area to include Essex, Hudson, Bergen, Passaic, and Morris county.

Do you offer dry cleaning and laundry services to commercial accounts?

Yes, from spa and salon to fitness and medical, our commercial services are tailored to each clients’ specific requests.

What if I have no access to internet?

If internet access is unavailable please call us to set up a convenient pick­up and delivery appointment.